I just want to thank Vacations To Go for resolving my challenge. I was a little skeptical at very first and yes I did have some sort of mix up in the beginning but they did resolve it. Their consumer service rep Kiwi was very nice. She actually was. So, yes I do suggest this business and do look forward to booking future cruises right here in the future. I was utilizing this agency since like everyone else they had terrific bargains. Extended story quick I asked what would take place if the other particular person could not attend, what have been my selections. The lady Ms. was pretty good and told me my options. She mentioned $50 to change names. Well the particular person ended up not becoming able to go. I changed the name to someone else and now she stated it was $250.00 when she said it was only $50 originally. I am just so upset about the whole factor. I do not know who I can talk to about this. Now I have asked for my $250.00 back due to the fact the second particular person can’t attend. I don’t feel they will give me my money back, but I am still waiting on that request. It’s just so unfair. All she did was adjust a name! She said the cruise’s representative told her that, ummm not my fault.
I booked a group cruise that consisted of five suites and 10 folks. Unknown to the group VTG added folks to our group and rooms with no consent. So now we have to share some of the rooms with full strangers that no ones knows. This was an all girls trip. That was planned 18 months ahead of time VTG in no way even let any person know about this we found out when we boarded!!! All VTG said we could do was cancel and book new rooms at double the rate for inside only rooms when we had balcony area to start with or share our rooms with these strangers. They just could not fully grasp what the challenge was and just asked if we could just be good and get along for the ten-day cruise. When we called the cruise line VTG told them the similar factor that they had a recording with us providing permission. We have been out all the things.
This enterprise is certainly not what it was 15 years ago and to be avoided. We had been misquoted on charges. When we attempted to resolve and the customer service was appalling and we also discovered the notes they initially wrote down had been totally inaccurate. The manager did nothing at all to resolve our situation and rather than apologize continued to misrepresent their organization, the solutions they present and show total lack of ethics morals and customer care. Cruise lines should really take note and deal with much more reliable groups.
We have employed Vacations To Go for various cruises, both ocean and river. The service is adequate but not exceptional. We have had some minor glitches that have been resolved prior to departures. It is important that you meticulously check your confirmation as quickly as you receive it so that corrections can be made. I like their website as it allows me to compare cruises to the similar destinations. I have discovered pricing to be the exact same through VTG as opposed to going directly to an individual cruise business. Nonetheless on their web page I am capable to compare cruises and expenses side by side to find a excellent worth for my dollars. I will continue to use Vacations To Go for booking cruises.
Irrespective of whether you’re attracted to mingling with the vibrant culture of Jamaica or exploring the stunning coral reefs of Belize, Apple Specials has got the excellent all inclusive getaway packages to fit your desires. My husband was interested in booking a cruise. It was the first time he has booked one particular while we have gone on 5 other individuals more than the years. This one particular was to be a surprise for our Anniversary. Fin was our agent and he did a wonderful job from booking the flights to finding the cruise taken care of. We highly propose him to assistance you with any of your travel requires.
Belize If scuba and snorkeling along the Barrier Reef is your game, than you can’t go wrong with Apple vacations to Belize. Browse some of our major all inclusive specials to book the vacation of a lifetime. I booked at least ten cruises with VTG. I encountered only one particular difficulty and it was not their fault. Most of the snafus are from the cruise lines, the airlines, hotels and so forth. So far I will keeping booking with VTG. They usually get me a superior deal.
We booked a trip to Cozumel thru Vacations To Go. Two days ago we received a voice message from Andrew that our Delta flight to Cozumel was cancelled. We returned the get in touch with & left numerous messages – To date, NO A single has bothered to return our calls. It is clear that they could care significantly less about our getaway. Our trip has been ruined. Please never make the similar error we did. Deal with a travel agent who cares.
I was working with this agency due to the fact like absolutely everyone else they had great deals. Extended story brief I asked what would happen if the other person could not attend, what had been my solutions. The lady Ms. was incredibly good and told me my choices. She stated $50 to transform names. Nicely the particular person ended up not becoming capable to go. I changed the name to a person else and now she said it was $250.00 when she mentioned it was only $50 originally. I am just so upset about the entire issue. I never know who I can talk to about this. Now I have asked for my $250.00 back mainly because the second particular person can not attend. I don’t think they will give me my revenue back, but I am still waiting on that request. It is just so unfair. All she did was transform a name! She mentioned the cruise’s representative told her that, ummm not my fault.